Cognota™ India refund policy is applicable only in case of access payment. If there is an excess payment which is agreed by both the parties then refund will be made within 30 days. You may contact us within 30 days of your purchase for a refund. We cannot issue a refund if you contact us more than 30 days after your purchase date.
Refund Processing
- You will receive refund into the source account.
- You will be refunded in the currency you were charged in. If the refunded amount is not your native currency, your bank may charge exchange fees, or a change in the exchange rate may have resulted in a difference in the amount refunded compared to the amount you originally paid. It is solely your responsibility if you have to pay any fees or bear any losses in this process.
- The refunded amount is inclusive of transaction charges
Policy Updation
This refund policy can be updated at any time, without prior notice and is applicable immediately and retroactively for all subscriptions and subscribers.